By choosing Christie Innomed for your imaging and biomedical service needs, you will benefit from service-level consistency, greater cost-efficiencies and reduced clinical risks.
Confidently Entrust your Service Needs to One of Canada’s Largest Multi-Vendor Service Providers
Let’s talkFocus on patient care. We handle the rest.
Vast resources and expertise make us a top provider for your imaging and biomedical service needs
85+
Expertly trained
technicians coast-to-coast
7
Strategically located
sites
>28k
Parts in-house, in addition
to extensive international supplier network
100%
Canadian focus
Responsive and professional support that maximizes your medical equipment utilization and lifespan
- Individualized, consolidated and flexible service solutions satisfying your needs today and tomorrow
- Complete life-cycle support, regardless of manufacturer, from warranty to EOL and maximize your medical equipment lifespan
- Asset management and quarterly performance reviews
- In-house parts inventory and extensive international supplier network
- Flexible capital and operational payment models
- Comprehensive service delivery planning process to help enhance performance and satisfaction
- Regulatory compliance support
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Know what you have and manage it better.
Gain greater visibility into your clinical assets and operations.
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Experience immediate and significant savings.
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Serve
Improve profits while serving patients more fully.
Get the facts about how our customers have benefited from our services.
Leave all your medical equipment support needs to a single trusted service provider.
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Repair and Maintenance
Parts Sourcing and Repair
• On-shelf inventory
• Refurbished parts and equipment
• Procurement consulting
Contract management
• Proactive planned maintenance
• Warranty tracking
• Uptime commitment
• Performance reporting
Asset Optimization
Asset Management
• Asset tracking and utilization
• Capital asset planning
• Lifecycle planning
Quality management
• System evaluations
• Acceptance testing
(HARP and RED act testing)
• Regulatory compliance
Value-Added Services
Dedicated Technical Resources
• On-site technical resources and account management
• Project management
Workflow Consulting
• Room drawings
• Clinical workflow optimization
OEM-LEVEL SERVICE MAINTENANCE WITHOUT THE HEFTY PRICE TAG
Time & Material Only
Pay for individual repairs as needed at competitive hourly rates
Planned Maintenance Only
Low-cost service option for your equipment, if you are willing to take more risk
• Yearly standard care
• Pre-emptive diagnosis
• Yearly standard care
• Pre-emptive diagnosis
Strategic Parts Pool
Significant discount on select parts that can be applied to a pool of equipment
Block of Hours
Discounted hourly rate for an engineer to come out and fix issues as needed, with access to parts at an added cost
Shared Service
Best support model for your in-house engineers with customizable risk levels
Full Coverage
Total protection for your clinical assets and the most peace of mind